Privacy policy
This website is owned and operated by That Little Brewery Pty Ltd t/a KILLIK Handcrafted Rum (ABN 24 607 392 165). In this Privacy Policy, ‘us’, ‘we’ and ‘our’ means That Little Brewery Pty Ltd and our related bodies corporate. We are committed to respecting your privacy. This policy sets out how we collect, use, store and disclose your personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
By providing personal information to us, you consent to our collection, use and disclosure of it in accordance with this Privacy Policy. We may change this policy from time to time by publishing the changes on our website, so please check it periodically.
Personal information is information or an opinion about an individual who is reasonably identifiable, for example your name, age, postcode and contact details.
1. What personal information do we collect?
We may collect: your name; postal or street address; email address; telephone number and other contact details; age or date of birth; order and payment details (card payments are processed by our payment providers and we do not store your full card number); booking and function enquiry details, including guest numbers, dates and any dietary or other notes you give us; your device ID, device type, approximate location, browser and connection information, pages viewed, traffic to and from our site, IP address and standard web log information; details of the products and services we have provided or that you have enquired about; information you provide through surveys, competitions or our mailing list; and any other personal information needed to deal with you.
2. How do we collect personal information?
We collect personal information directly from you, and sometimes from third parties, when you:
- place an order, create an account or check out on our website;
- make a table booking or function enquiry;
- join our mailing list;
- contact us by email, phone, chat or social media, or share information with us from other services or websites;
- interact with our website, content and advertising; or
- invest in our business or enquire about doing so.
When you apply for a job with us, we may also collect information (such as your contact details, work history and relevant checks) from you, recruitment consultants, previous employers and referees. This policy does not apply to employee records of current and former employees, which are exempt from the Privacy Act.
3. Why do we collect, use and disclose personal information?
- to process, deliver and support your orders, pickups and bookings, including confirming that you are 18 or over;
- to enable you to use our website and to operate, protect, improve and optimise our website, business and your experience, including through analytics and research;
- to send you marketing and other information that may interest you, where you have agreed or the law allows;
- to run rewards, surveys, competitions, promotions and events;
- to comply with our legal obligations (including liquor licensing laws), resolve disputes and enforce our agreements; and
- to consider employment applications.
4. Direct marketing
We may send you information about new products, events, discounts and promotions by email, SMS, mail or other means, in accordance with the Spam Act 2003 and the Privacy Act. You can opt out at any time by using the unsubscribe link in our messages or by contacting us. We only use the personal information you give us through killik.com.au, ginfinity.com or littlebrew.beer for the purpose it was provided, directly related purposes and the normal operation and marketing of our business.
5. Who do we disclose personal information to?
- our employees and related bodies corporate;
- service providers that help us run our website and business, including our online store platform (Shopify), payment processors, delivery and courier providers, email and marketing services, analytics providers and IT suppliers;
- anyone to whom our business or assets (or part of them) are transferred;
- third parties you have authorised to receive your information; and
- government agencies, regulators and law enforcement, or others as required, authorised or permitted by law.
6. Overseas disclosure
Some of our service providers, including Shopify and payment and email providers, store or process information outside Australia, including in Canada, the United States and other countries where their servers are located. We take reasonable steps to ensure these providers handle your information in a way that is consistent with the Australian Privacy Principles.
7. Cookies and website analytics
When you use our website we may record information such as the pages you visit, the time and date of your visit and your IP address. We and our service providers use cookies and similar technologies to keep your cart and checkout working, remember your preferences, understand how the website is used and measure our marketing. You can disable cookies in your browser, but parts of the website (such as the cart and checkout) may not work if you do.
8. Security and storage
We take reasonable steps to protect your personal information from misuse, interference, loss and unauthorised access, modification or disclosure, and to destroy or de-identify it when it is no longer needed. No method of transmission over the internet is completely secure.
9. Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content, and their privacy policies may differ substantially from ours.
10. Accessing and correcting your personal information
You can ask to access the personal information we hold about you, or ask us to correct it if you think it is inaccurate, out of date or incomplete, by contacting us using the details below. We will respond within a reasonable time.
11. Making a complaint
If you wish to complain about how we have handled your personal information, contact us using the details below with your name, contact details and a clear description of your complaint. We will acknowledge your complaint and respond within a reasonable period. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner on 1300 363 992 or at www.oaic.gov.au.
12. Contact us
For questions about this policy or our privacy practices, to access or correct your information, or to make a complaint, email info@killik.com.au or write to That Little Brewery Pty Ltd, 64-68 Monbulk Road, Belgrave VIC 3160.
This Privacy Policy may be amended from time to time at our discretion, and changes take effect when posted.